How to use CICAC - Callback Component Configuration

SAP Transaction Code - Details

• Transaction Code: CICAC

  Description: Callback Component Configuration

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CICB

    Package Description: Customer Interaction Center

    Parent Package: APPL

  • Module/Component: CS-CI

    Description: Customer Interaction

Smart SAP Assistant

• SAP Tcode: CICAC - Callback Component Configuration

  
  Overview:
  CICAC is an SAP transaction code used to configure the Callback Component in the SAP system. It is used to set up and maintain the callback component, which is a feature of the SAP system that allows users to receive notifications when certain events occur. 
  
  Functionality: 
  The Callback Component Configuration (CICAC) transaction code allows users to configure the callback component in the SAP system. This includes setting up and maintaining the callback component, as well as configuring the parameters for notifications. The callback component can be used to receive notifications when certain events occur, such as when a user logs in or out of the system, when a job is completed, or when a certain process is triggered. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system and enter transaction code CICAC. 
  2. Select “Create” from the menu bar to create a new callback component configuration. 
  3. Enter a name for the configuration and select “Save”. 
  4. Select “Edit” from the menu bar to edit an existing configuration. 
  5. Select “Delete” from the menu bar to delete an existing configuration. 
  6. Select “Activate” from the menu bar to activate a configuration. 
  7. Select “Deactivate” from the menu bar to deactivate a configuration. 
  8. Select “Test” from the menu bar to test a configuration before activating it. 
  9. Select “Copy” from the menu bar to copy an existing configuration and make changes as needed. 
  10. Select “Save” from the menu bar to save any changes made to a configuration before exiting the transaction code CICAC. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the options available in CICAC before making any changes or creating new configurations, as this will help ensure that all configurations are set up correctly and that notifications are received when expected events occur in the SAP system. Additionally, users should always test configurations before activating them, as this will help ensure that they are working properly before being put into use in production environments.