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Component: SRD-TRL
Component Name: GLO-Translation
Description: A business option that allows you to maintain customer details such as sales data, address and contact details, and financial details. Customers can also be classified according to their importance to your enterprise.
Key Concepts: Customer Classification is a feature of the SAP SRD-TRL GLO-Translation component that allows customers to classify their customers into different categories. This classification can be used to determine which customers should receive certain discounts or promotions, or to identify which customers should be targeted for specific marketing campaigns. How to use it: To use Customer Classification, customers must first define the categories they want to use. This can be done in the SAP SRD-TRL GLO-Translation component by selecting the “Customer Classification” option from the menu. Once the categories have been defined, customers can assign each customer to one or more of these categories. Tips & Tricks: When creating customer categories, it is important to consider how they will be used. For example, if a customer wants to target certain customers with special discounts or promotions, they should create categories that are specific enough to identify those customers. Additionally, it is important to keep the categories up-to-date as customer needs and preferences change over time. Related Information: The Customer Classification feature is part of the SAP SRD-TRL GLO-Translation component, which also includes features such as language translation and currency conversion. Additionally, Customer Classification can be used in conjunction with other features such as Customer Segmentation and Target Group Analysis to further refine customer targeting strategies.