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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A manager of a team of sales representatives. A sales manager is, for example, responsible for customer visits and sales activities, selling strategies and tactics, and is also responsible for order and quotation management.
Key Concepts: A Sales Manager is a role within SAP Customer Relationship Management (CRM) that is responsible for managing the sales process. This includes setting sales goals, developing strategies to meet those goals, and managing the sales team. The Sales Manager is also responsible for tracking customer data and providing feedback to the sales team. How to use it: The Sales Manager role in SAP CRM is used to manage the sales process. This includes setting goals, developing strategies, and managing the sales team. The Sales Manager can also track customer data and provide feedback to the sales team. Tips & Tricks: When setting goals for the sales team, it is important to be realistic and achievable. It is also important to ensure that the goals are aligned with the company’s overall objectives. Additionally, it is important to provide regular feedback to the sales team so that they can adjust their strategies accordingly. Related Information: The Sales Manager role in SAP CRM is closely related to other roles such as Account Managers and Business Analysts. Additionally, it is important to understand how customer data can be used to inform decisions and strategies. Understanding how customer data can be used to inform decisions and strategies can help the Sales Manager make better decisions and develop more effective strategies.