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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A person or company outside your enterprise involved in a transaction.
Key Concepts: An external party is an entity outside of an organization that interacts with the organization in some way. In the context of SAP Customer Relationship Management (CRM), an external party is a customer, vendor, or other third-party that interacts with the organization. How to use it: In SAP CRM, external parties are managed through the External Party Management (EPM) module. This module allows users to create and manage external parties, as well as view and analyze their interactions with the organization. Tips & Tricks: When creating an external party in SAP CRM, it is important to ensure that all relevant information is included. This includes contact information, address, and any other relevant data that may be needed for future interactions. Related Information: For more information on managing external parties in SAP CRM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_CRM/7.0/en-US/f3d8f9a2b6c14e8a9f3d7c2b5f9e4d1a.html
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