What is article title in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: article title

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The title of a knowledge base article.

Smart SAP Assistant

• Key Concepts: 
  Article title is a term used in SAP Customer Relationship Management (CRM) to refer to the title of a document or article. It is used to identify the document or article and can be used to search for it in the system. 
  
  How to use it: 
  Article titles are used in SAP CRM to help users quickly find documents or articles they are looking for. When creating a new document or article, users will be asked to enter a title for it. This title will then be used to identify the document or article in the system. 
  
  Tips & Tricks: 
  When creating an article title, it is important to make sure that it is descriptive and easy to remember. This will make it easier for users to find the document or article when searching for it in the system. 
  
  Related Information: 
  Article titles are also used in other SAP systems such as SAP Business Suite and SAP ERP. They are also used in other software applications such as Microsoft Word and Adobe Acrobat.