What is 'article summary' in SAP SRD-CRM - CRM-Customer Relationship Management?

article summary - Overview

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A brief description of an article's content.

article summary - Details

• 
  Key Concepts: 
  Article Summary is a feature in SAP Customer Relationship Management (CRM) that allows users to quickly and easily summarize the content of an article. It provides a summary of the article’s main points, as well as a list of related topics and keywords. This feature helps users quickly find relevant information and make informed decisions.
  
  How to use it: 
  To use the Article Summary feature, users must first open the article they wish to summarize. Once the article is open, users can click on the “Article Summary” button located at the top of the page. This will open a window with a summary of the article’s main points, as well as a list of related topics and keywords. Users can then use this information to quickly find relevant information and make informed decisions.
  
  Tips & Tricks: 
  When using the Article Summary feature, it is important to remember that it is not intended to replace reading the entire article. Instead, it should be used as a tool to quickly find relevant information and make informed decisions. Additionally, users should be aware that the summary may not include all of the information contained in the article. 
  
  Related Information: 
  For more information about SAP Customer Relationship Management (CRM), please visit https://www.sap.com/products/crm.html. Additionally, for more tips and tricks on using SAP CRM, please visit https://www.sap-crm-tips-tricks.com/.