What is article substitution in SAP IS-R-KUNDE - IS Retail (Customer)?

SAP Term: article substitution

• Component: IS-R-KUNDE

• Component Name: IS Retail (Customer)

• Description: Replacement of an original article with a follow-up or replacement article. The system documents the exchange in the switch information.

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• Key Concepts: 
  Article substitution is a feature of the IS-R-KUNDE component of SAP Retail (Customer). It allows retailers to substitute an article with another article in the same order. This is useful when the original article is out of stock or unavailable. 
  
  How to use it: 
  Article substitution can be enabled in the IS-R-KUNDE component of SAP Retail (Customer). Once enabled, retailers can select an article to substitute for the original article in an order. The substituted article must be of the same type and have the same characteristics as the original article. 
  
  Tips & Tricks: 
  When using article substitution, it is important to ensure that the substituted article has the same characteristics as the original article. This will ensure that customers receive the correct product and that their orders are fulfilled correctly. 
  
  Related Information: 
  Article substitution is a feature of SAP Retail (Customer) and is available in other components such as IS-R-POS (Point of Sale) and IS-R-WAREHOUSE (Warehouse Management). It can also be used in conjunction with other features such as price adjustments and discounts.