What is Leads in SAP SRD-CRM-OPP - CRM-Opportunities?

SAP Term: Leads

• Component: SRD-CRM-OPP

• Component Name: CRM-Opportunities

• Description: A work center view in Marketing where you can create and edit leads. You can classify your leads and qualify them as cold, warm, or hot. Once the leads are qualified as warm or hot, you can hand them over to the sales department to initiate the sales process. Leads is also a work center view in New Business: If your system is scoped without handover from Marketing, you can create or edit leads. You can classify your leads and qualify them as cold, warm, or hot. Leads can be accepted or rejected. If your system is scoped with handover from Marketing, you can accept, reject, and edit leads that have been handed over by the marketing department to the sales department. In both cases, an accepted lead is typically converted into an opportunity.

Smart SAP Assistant

• Key Concepts: 
  Leads are potential customers that have expressed interest in a company’s products or services. In SAP, Leads are stored in the CRM-Opportunities component of the SRD-CRM-OPP module. 
  
  How to use it: 
  In SAP, Leads can be created, edited, and tracked in the CRM-Opportunities component. This component allows users to store contact information, track sales activities, and manage customer relationships. 
  
  Tips & Tricks: 
  When creating a Lead in SAP, it is important to include as much information as possible. This will help ensure that the Lead is properly tracked and managed. Additionally, it is important to regularly review and update Leads to ensure that they are up-to-date. 
  
  Related Information: 
  For more information on Leads in SAP, please refer to the official SAP documentation on CRM-Opportunities. Additionally, there are many online resources available that provide helpful tips and tricks for managing Leads in SAP.