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Component: SRD-CRM-INV
Component Name: CRM-Customer Invoice
Description: A summary of sales transactions received over a certain period of time from an external point-of-sale system.
Key Concepts: Sales summary is a component of the SAP Customer Relationship Management (CRM) and Customer Invoice (SRD-CRM-INV) modules. It is a report that provides an overview of sales data, such as total sales, average sales, and number of customers. It can be used to track sales performance over time and identify trends in customer behavior. How to use it: The sales summary report can be accessed through the SAP CRM module. To generate the report, select the “Sales Summary” option from the menu. Then, enter the desired date range and select the desired fields to include in the report. Once the report is generated, it can be viewed in a graphical or tabular format. Tips & Tricks: The sales summary report can be used to compare sales performance over different time periods. For example, you can compare sales performance from one month to another or from one year to another. Additionally, you can use the report to identify customer segments that are more likely to purchase certain products or services. Related Information: The sales summary report is just one of many reports available in the SAP CRM module. Other reports include customer segmentation, customer loyalty, and customer satisfaction. Additionally, there are several other modules within SAP that provide additional insights into customer behavior and sales performance.