What is 'sales support' in SAP IS-U-CS - Customer Service?

sales support - Overview

• Component: IS-U-CS

• Component Name: Customer Service

• Description: Function which aids marketing by selecting groups of customers according to certain criteria.

sales support - Details

• 
  Key Concepts: 
  Sales support is a component of the SAP IS-U-CS Customer Service module. It is used to manage customer service activities related to sales, such as creating and managing sales orders, tracking customer orders, and managing customer accounts. It also provides tools for analyzing customer data and creating reports. 
  
  How to use it: 
  Sales support can be used to create and manage sales orders, track customer orders, and manage customer accounts. It also provides tools for analyzing customer data and creating reports. The module can be used to track customer orders, analyze customer data, and generate reports. Additionally, it can be used to manage customer accounts and create sales orders. 
  
  Tips & Tricks: 
  When using the Sales Support component of the IS-U-CS Customer Service module, it is important to ensure that all customer data is accurate and up-to-date. Additionally, it is important to ensure that all sales orders are properly tracked and managed. Finally, it is important to use the reporting tools provided by the module to analyze customer data and generate reports. 
  
  Related Information: 
  The Sales Support component of the IS-U-CS Customer Service module is closely related to other components of the module such as Customer Relationship Management (CRM), Billing & Invoicing, and Contract Management. Additionally, it is related to other SAP modules such as Materials Management (MM) and Financial Accounting (FI).