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Component: SRD-CC-BTM
Component Name: CRO18-Business Task Management
Description: This person takes over all or part of the workload for another employee on a temporary basis.
Key Concepts: Substitute is a feature in SAP Business Task Management (SRD-CC-BTM CRO18) that allows users to assign tasks to another user. This feature is useful when the original user is unavailable or unable to complete the task. How to use it: To use the substitute feature, the user must first select the task they wish to assign to another user. Then, they must select the “Substitute” option from the task menu. This will open a window where the user can select the substitute user and set a start and end date for the substitution. Tips & Tricks: When using the substitute feature, it is important to remember that only one user can be assigned as a substitute at a time. Additionally, it is important to ensure that the substitute user has all of the necessary permissions and access rights to complete the task. Related Information: For more information on using the substitute feature in SAP Business Task Management (SRD-CC-BTM CRO18), please refer to SAP’s official documentation.