What is contact hours in SAP SRD-BC-TLS-DTM - CRO-Data Migration?

SAP Term: contact hours

• Component: SRD-BC-TLS-DTM

• Component Name: CRO-Data Migration

• Description: The way in which a business partner can be contacted at the given time. There are different kinds of contact hours, such as calling hours, visiting hours, and goods receiving hours.

Smart SAP Assistant

• Key Concepts: 
  Contact hours are the amount of time that a customer has access to SAP support services. This includes the time spent on troubleshooting, problem resolution, and other related activities. The contact hours are typically purchased in advance and can be used for any SAP-related issue.
  
  How to use it: 
  The contact hours can be used for any SAP-related issue, including those related to the SRD-BC-TLS-DTM CRO-Data Migration component. Customers can purchase contact hours in advance and use them as needed. The contact hours can be used for troubleshooting, problem resolution, and other related activities.
  
  Tips & Tricks: 
  It is important to keep track of the contact hours that have been used so that customers can ensure they have enough contact hours available for their needs. Additionally, customers should consider purchasing additional contact hours if they anticipate needing more support than what is included in their current package.
  
  Related Information: 
  For more information about contact hours and how to purchase them, please visit the SAP Support website at https://support.sap.com/en/contact-hours.html.