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  3. contact hours


What is contact hours in SAP LOD-SF-LMS - SuccessFactors Learning?


SAP Term: contact hours


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  • Key Concepts: 
    Contact hours are a unit of measure used to track the amount of time an employee spends on a particular course or activity. This is typically used to measure the effectiveness of training programs and to ensure that employees are meeting their learning objectives. 
    
    How to use it: 
    In the SuccessFactors Learning Management System, contact hours are tracked automatically for each course or activity. This allows managers to easily monitor the progress of their employees and ensure that they are meeting their learning objectives. 
    
    Tips & Tricks: 
    It is important to remember that contact hours are not the same as actual hours spent on a course or activity. Contact hours are calculated based on the amount of time spent on a particular course or activity, not the total amount of time spent in the system. 
    
    Related Information: 
    Contact hours can be used in conjunction with other metrics such as completion rates and test scores to measure the effectiveness of training programs. Additionally, contact hours can be used to track employee progress over time and ensure that they are meeting their learning objectives.
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