What is customer-facing location in SAP SCM-APO-SPP - Service Parts Planning?

SAP Term: customer-facing location

• Component: SCM-APO-SPP

• Component Name: Service Parts Planning

• Description: Location from which the sales orders are sent by default, irrespective of whether a product is stored or available at this location.

Smart SAP Assistant

• Key Concepts: 
  A customer-facing location is a physical location where customers can pick up or return service parts. It is a part of the SAP SCM-APO-SPP Service Parts Planning component. This component helps companies manage their service parts inventory and optimize their supply chain. 
  
  How to use it: 
  The customer-facing location feature in SAP SCM-APO-SPP Service Parts Planning allows companies to track and manage their service parts inventory in real time. Companies can set up customer-facing locations to allow customers to pick up or return service parts. This helps companies optimize their supply chain and ensure that customers have access to the parts they need when they need them. 
  
  Tips & Tricks: 
  When setting up customer-facing locations, it is important to consider the location’s proximity to customers, as well as the availability of staff and resources. Additionally, companies should ensure that customer-facing locations are properly stocked with the necessary service parts. 
  
  Related Information: 
  For more information on SAP SCM-APO-SPP Service Parts Planning, please visit the SAP website at https://www.sap.com/products/scm-apo-spp.html. Additionally, you can find more information on customer-facing locations in the SAP Help Portal at https://help.sap.com/viewer/product/SCM_APO_SPP/7.5/en-US.