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Component: FIN-FSCM-DM
Component Name: Dispute Management
Description: Invoice, credit memo, or overpayment that a customer has disputed.
Key Concepts: Customer-disputed object is a term used in SAP Dispute Management. It refers to an object that a customer has disputed, such as an invoice or payment. The customer-disputed object is the basis for the dispute process, and it is used to track the dispute resolution process. How to use it: In SAP Dispute Management, a customer-disputed object can be created by entering the relevant information into the system. This includes the customer name, invoice number, payment amount, and any other relevant information. Once the customer-disputed object is created, it can be used to track the dispute resolution process. Tips & Tricks: When creating a customer-disputed object in SAP Dispute Management, it is important to ensure that all of the relevant information is entered accurately. This will help ensure that the dispute resolution process runs smoothly and efficiently. Related Information: SAP Dispute Management is a module of SAP Financial Supply Chain Management (FSCM). It provides tools for managing disputes between customers and suppliers, including creating customer-disputed objects and tracking dispute resolution processes.