What is service call in SAP SBO - SAP Business One?

SAP Term: service call

• Component: SBO

• Component Name: SAP Business One

• Description: A record of actions taken by an employee to repair a serial number item and/or to resolve customer complaints.

Smart SAP Assistant

• Key Concepts: 
  A service call in SAP Business One (SBO) is a request for technical assistance from the SAP support team. It is used to report issues or ask questions about the software. The service call is logged in the system and assigned to a support representative who will provide assistance.
  
  How to use it: 
  To create a service call, log into the SAP Business One system and select the “Service Call” option from the main menu. Enter the details of your issue or question and submit the request. The support team will then review your request and assign it to a representative who will provide assistance.
  
  Tips & Tricks: 
  When creating a service call, make sure to provide as much detail as possible about your issue or question. This will help the support team better understand your request and provide more accurate assistance.
  
  Related Information: 
  For more information on service calls in SAP Business One, visit the official SAP website at https://www.sap.com/products/business-one/service-calls.html