What is 'customer usage data' in SAP LOD-SF-LMS - SuccessFactors Learning?

customer usage data - Overview

• Component: LOD-SF-LMS

• Component Name: SuccessFactors Learning

• Description: Statistics that show how customers use the Learning application.

customer usage data - Details

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  Key Concepts: 
  Customer usage data is information collected by the SuccessFactors Learning Management System (LOD-SF-LMS) about how customers use the system. This data includes information such as the number of logins, the amount of time spent in the system, and the types of activities customers are engaging in. 
  How to Use It: 
  Customer usage data can be used to gain insights into how customers are using the system. This data can be used to identify areas where customers may need additional support or training, or to identify areas where the system could be improved. 
  
  Tips & Tricks: 
  It is important to ensure that customer usage data is collected and analyzed regularly in order to gain the most accurate insights into customer behavior. Additionally, it is important to ensure that customer usage data is kept secure and confidential. 
  
  Related Information: 
  Customer usage data can be used in conjunction with other types of data, such as customer feedback or survey results, to gain a more comprehensive understanding of customer behavior. Additionally, customer usage data can be used to identify trends in customer behavior over time.