1. SAP Glossary
  2. Media Sales and Distribution
  3. customer priority group


What is customer priority group in SAP IS-M-SD - Media Sales and Distribution?


SAP Term: customer priority group

  • Component: IS-M-SD

  • Component Name: Media Sales and Distribution

  • Description: A category for grouping customers by an approximate priority so that your better customers have top priority in getting their orders fulfilled. This category is used as a selection criterion in reporting and during the creation of worklists for a sales order adjustment.


Smart SAP Assistant

  • Key Concepts: 
    Customer priority group is a feature in SAP IS-M-SD Media Sales and Distribution that allows customers to be assigned to different priority groups. This allows for different levels of service and discounts to be applied to customers based on their priority group. 
    
    How to use it: 
    In order to use customer priority groups, the user must first create the different priority groups in the system. This can be done by going to the “Define Customer Priority Groups” transaction in SAP IS-M-SD Media Sales and Distribution. Once the priority groups have been created, customers can then be assigned to the appropriate group. 
    
    Tips & Tricks: 
    When creating customer priority groups, it is important to consider the different levels of service and discounts that will be offered for each group. This will ensure that customers are receiving the appropriate level of service and discounts based on their priority group. 
    
    Related Information: 
    For more information on customer priority groups in SAP IS-M-SD Media Sales and Distribution, please refer to the SAP Help documentation.
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