What is top returned items in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: top returned items

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating items with the most returns.

Smart SAP Assistant

• Key Concepts: 
  Top returned items is a feature of SAP Intelligent Returns Management (IS-IRM) that allows users to view the most frequently returned items in their inventory. This feature helps users identify which items are being returned the most and take corrective action to reduce returns. 
  
  How to use it: 
  To access the top returned items feature, users must first log into their SAP system and navigate to the IS-IRM module. Once there, they can select the “Top Returned Items” option from the menu. This will display a list of the most frequently returned items in their inventory. 
  
  Tips & Tricks: 
  When viewing the top returned items list, users should take note of any patterns or trends that may be present. This can help them identify any underlying issues that may be causing customers to return certain items more often than others. 
  
  Related Information: 
  The top returned items feature is just one of many features available in SAP Intelligent Returns Management. Other features include return reason analysis, return item tracking, and return item forecasting.