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Component: IS-IRM
Component Name: SAP Intelligent Returns Management
Description: A KPI indicating the number of returned items for which disposition is completed.
Key Concepts: Processed items are items that have been processed by the SAP Intelligent Returns Management (IS-IRM) system. This includes items that have been received, inspected, and accepted or rejected. The system also tracks the status of each item, such as whether it has been returned to the customer or sent to a third-party vendor for repair. How to use it: The IS-IRM system allows users to view and manage processed items. Users can view the status of each item, as well as any associated notes or comments. They can also add new notes or comments to an item, and update its status. Tips & Tricks: When managing processed items, it is important to keep track of the status of each item. This will help ensure that all items are properly handled and that customers receive their returns in a timely manner. Related Information: The IS-IRM system is part of SAP's Intelligent Asset Management suite, which provides a comprehensive solution for managing assets across an organization. Other components of the suite include SAP Intelligent Inventory Management and SAP Intelligent Maintenance Management.