What is processed item rate in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: processed item rate

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating the percentage of returned items for which disposition is completed versus the total number of returned items that have arrived at the warehouse.

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• Key Concepts: 
  Processed item rate is a feature of SAP Intelligent Returns Management (IS-IRM). It is a metric that measures the rate of processed items in a given period of time. This metric helps to identify the efficiency of the returns process and can be used to identify areas for improvement. 
  
  How to use it: 
  The processed item rate can be used to measure the efficiency of the returns process. It is calculated by dividing the number of processed items by the total number of items received in a given period of time. This metric can be used to identify areas for improvement and to track progress over time. 
  
  Tips & Tricks: 
  It is important to ensure that all items are accurately counted when calculating the processed item rate. This will ensure that the metric is accurate and can be used to make meaningful decisions. Additionally, it is important to track this metric over time in order to identify trends and areas for improvement. 
  
  Related Information: 
  The processed item rate is just one metric that can be used to measure the efficiency of the returns process. Other metrics such as return rate, return cost, and customer satisfaction can also be used to measure performance. Additionally, SAP Intelligent Returns Management (IS-IRM) offers other features such as automated returns processing, real-time analytics, and customer notifications that can help improve the returns process.