What is processed item age in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: processed item age

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating the average amount of time a disposition-completed item stays in a certain stage in the return process from return initiation to when disposition is completed.

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• Key Concepts: 
  Processed item age is a metric used in SAP Intelligent Returns Management (IS-IRM) to measure the amount of time that has passed since an item was processed. It is calculated by subtracting the date of processing from the current date. This metric is used to track the progress of returns and to identify any potential delays in processing.
  
  How to use it: 
  The processed item age metric can be used to monitor the progress of returns and identify any potential delays in processing. It can also be used to identify any areas where improvements can be made in order to reduce the amount of time it takes to process returns.
  
  Tips & Tricks: 
  It is important to keep track of the processed item age metric in order to ensure that returns are being processed in a timely manner. If there are any delays, it is important to take action as soon as possible in order to reduce the amount of time it takes to process returns.
  
  Related Information: 
  The processed item age metric is closely related to other metrics such as return rate, return cost, and return time. These metrics can be used together to gain a better understanding of the overall performance of returns processing.