What is investigation in SAP FIN-FSCM-CAI - Credit Agency Integration?

SAP Term: investigation

• Component: FIN-FSCM-CAI

• Component Name: Credit Agency Integration

• Description: A service provided by a credit agency to collect credit information about a company on request. This is useful in cases where the company in question has not yet been entered into the credit agency's database or the credit information entered is outdated.

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• Key Concepts: 
  Investigation is a feature of the Credit Agency Integration (CAI) component of the Financial Supply Chain Management (FSCM) module in SAP. It allows users to access credit information from external credit agencies and use it to assess the creditworthiness of customers. This helps to reduce the risk of bad debt and improve cash flow. 
  
  How to use it: 
  To use the investigation feature, users must first set up a connection with an external credit agency. Once this is done, users can access the credit information from the agency and use it to assess the creditworthiness of customers. The information can then be used to determine whether or not to grant credit to a customer. 
  
  Tips & Tricks: 
  It is important to regularly update the connection with the external credit agency in order to ensure that the most up-to-date information is being used for investigations. Additionally, users should be aware of any applicable laws or regulations that may affect how investigations are conducted. 
  
  Related Information: 
  The investigation feature is part of the Credit Agency Integration (CAI) component of the Financial Supply Chain Management (FSCM) module in SAP. Other features of CAI include credit limit management, payment terms management, and dispute management.