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Component: CRM-MKT
Component Name: Marketing
Description: In the case of segmentation with normal data volume, a segmentation basis is a list of business partners/products/marketing prospects that represents a subset of all the business partners contained in SAP CRM. In the case of segmentation with high data volume, a segmentation basis is a logical description of a subset of business partners using a combination of filters - you can model and save a segmentation basis in the same way as a segment. In both cases you can use segmentation bases to delimit the selection during segmentation to a specific group of business partners/products/marketing prospects so that non-relevant business partners/products/marketing prospects are excluded from the selection which then forms the basis for modeling target groups/product segments.
Key Concepts: Segmentation basis is a feature of SAP CRM-MKT Marketing that allows users to define and manage customer segments. It enables users to create and manage customer segments based on criteria such as demographics, geography, and product preferences. This allows users to target specific customer segments with tailored marketing campaigns. How to use it: To use segmentation basis, users must first define the criteria for each segment. This can be done by selecting from a list of predefined criteria or by creating custom criteria. Once the criteria have been defined, users can assign customers to the appropriate segment. Finally, users can create marketing campaigns that are tailored to each segment. Tips & Tricks: When creating customer segments, it is important to ensure that the criteria used are relevant and up-to-date. Additionally, it is important to regularly review and update customer segments as customer preferences and demographics change over time. Related Information: For more information on segmentation basis in SAP CRM-MKT Marketing, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM_MKT/7.0/en-US/f3d8f9a2b6c14e8a9f3d7c2b5f9e4d1a.html