What is bounce management in SAP CRM-MKT - Marketing?

SAP Term: bounce management

• Component: CRM-MKT

• Component Name: Marketing

• Description: Service for recognizing and managing temporarily or permanently non-deliverable e-mails. For mails that are identified as "non-deliverable", the appropriate follow-on steps for example, resending of e-mail, deletion of invalid e-mail address can be taken.

Smart SAP Assistant

• Key Concepts: 
  Bounce management is a feature of the SAP CRM-MKT Marketing component that helps to identify and manage bounced emails. It allows users to track the status of emails sent from the system, and to take appropriate action when an email is not delivered.
  
  How to use it: 
  To use bounce management, users must first configure the system to track bounced emails. This can be done by setting up a bounce mailbox, which is an email address that will receive notifications when an email is not delivered. Once the bounce mailbox is set up, users can then configure the system to send notifications when an email is bounced.
  
  Tips & Tricks: 
  When configuring bounce management, it is important to ensure that the bounce mailbox is secure and not accessible by unauthorized users. Additionally, it is important to regularly check the bounce mailbox for any notifications of bounced emails.
  
  Related Information: 
  For more information on bounce management in SAP CRM-MKT Marketing, please refer to the official SAP documentation.