What is bounce category in SAP CRM-MKT - Marketing?

SAP Term: bounce category

• Component: CRM-MKT

• Component Name: Marketing

• Description: A classification of non-deliverable e-mails as either temporarily or permanently non-deliverable. The two main bounce categories are hard bounces and soft bounces.

Smart SAP Assistant

• Key Concepts: 
  Bounce category is a feature in SAP CRM-MKT Marketing that allows users to categorize bounced emails. Bounced emails are emails that are returned to the sender due to an issue with the recipient's email address or server. By categorizing bounced emails, users can better understand why emails are not being delivered and take corrective action.
  
  How to use it: 
  To use the bounce category feature, users must first enable it in the system settings. Once enabled, users can assign a bounce category to each bounced email. This can be done manually or automatically, depending on the user's preferences. The categories can then be used to analyze and track the reasons for bounced emails.
  
  Tips & Tricks: 
  When assigning bounce categories, it is important to be as specific as possible. This will help users better understand why emails are not being delivered and take corrective action. Additionally, users should regularly review their bounce categories and update them as needed.
  
  Related Information: 
  For more information on bounce categories in SAP CRM-MKT Marketing, please refer to the official SAP documentation. Additionally, there are many online resources available that provide tips and tricks for using this feature effectively.