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Component: CRM-ISE
Component Name: Internet Service
Description: A transaction for recording business events using the TeaLeafR Capture API and for saving in different archiving files. The data recorded can be used in other TeaLeaf recording tools or transported to the SAP Business Information Warehouse for evaluation purposes.
Key Concepts: Capturing is a feature of the CRM-ISE Internet Service Enablement component of SAP. It allows users to capture customer data from web forms and store it in the SAP system. This data can then be used for further analysis and decision-making. How to use it: To use capturing, users must first create a web form that will capture the customer data. This form can be created using the CRM-ISE Internet Service Enablement component of SAP. Once the form is created, users can then configure the capturing feature to store the customer data in the SAP system. Tips & Tricks: When creating a web form for capturing customer data, it is important to make sure that all of the necessary fields are included. This will ensure that all of the relevant customer data is captured and stored in the SAP system. Additionally, it is important to make sure that the form is easy to use and understand for customers. Related Information: For more information on capturing customer data with SAP, please refer to the official SAP documentation on CRM-ISE Internet Service Enablement. Additionally, there are many online tutorials and resources available that provide step-by-step instructions on how to use this feature.