What is request category in SAP CRM-ISE-WBF - Web Forms?

SAP Term: request category

• Component: CRM-ISE-WBF

• Component Name: Web Forms

• Description: An application-specific description of a Web request for the processing of a particular service. The following are defined in the request category: Definition of the request data structure, that is, all of the fields required for the Web request The HTML pages that can be executed as a BSP application taking account of role-specific request category views. There is a corresponding start page and related URL for each view - applicant or processor. EXAMPLE In SAP Public Sector, a request category can contain settings for requesting a resident's parking permit.

Smart SAP Assistant

• Key Concepts: 
  Request category is a feature of the CRM-ISE-WBF Web Forms component of SAP. It is used to categorize requests that are created in the system. This allows for easier tracking and management of requests. 
  
  How to use it: 
  Request categories can be created and managed in the CRM-ISE-WBF Web Forms component of SAP. When creating a request, users can assign it to a specific category. This will allow for easier tracking and management of requests. 
  
  Tips & Tricks: 
  When creating request categories, it is important to consider how they will be used. It is best to create categories that are specific enough to be useful, but not so specific that they become difficult to manage. 
  
  Related Information: 
  For more information on request categories in SAP, please refer to the official SAP documentation.