What is 'B2B for occasional users' in SAP CRM-ISA - Internet Sales?

B2B for occasional users - Overview

• Component: CRM-ISA

• Component Name: Internet Sales

• Description: The SAP business-to-consumer scenario with integrated business-to-business User Management.

B2B for occasional users - Details

• 
  Key Concepts: 
  B2B for occasional users is a component of the SAP CRM-ISA Internet Sales application. It enables businesses to create and manage customer relationships with occasional customers, such as those who purchase goods or services on an infrequent basis. This component allows businesses to track customer information, manage orders, and provide customer service. 
  
  How to use it: 
  To use B2B for occasional users, businesses must first create a customer profile for each occasional customer. This profile includes contact information, order history, and other relevant data. Once the profile is created, businesses can use the component to manage orders, track customer interactions, and provide customer service. 
  
  Tips & Tricks: 
  When creating customer profiles for occasional customers, it is important to include as much detail as possible. This will help businesses better understand their customers and provide better service. Additionally, businesses should regularly review their customer profiles to ensure that all information is up-to-date and accurate. 
  
  Related Information: 
  For more information about B2B for occasional users, please visit the SAP website at https://www.sap.com/products/crm-isa-internet-sales.html. Additionally, businesses can contact their local SAP representative for more information about how to use this component effectively.