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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: Used to enter an operation project plan. Contains required information for example the reference to a court order to search a property. You can edit this template in the Collaboration Project.
Key Concepts: Operation project plan template is a feature of SAP's Investigative Case Management (ICM) component of the Customer Relationship Management (CRM) suite. It is a tool that allows users to create and manage project plans for investigations. It provides a structured approach to planning and tracking the progress of an investigation, allowing users to easily identify tasks, assign resources, and monitor progress. How to use it: Operation project plan template can be accessed from the ICM component of the CRM suite. Once accessed, users can create a new project plan by entering the details of the investigation, such as the name, description, and timeline. Users can then add tasks to the plan and assign resources to each task. The template also allows users to track progress by setting milestones and deadlines for each task. Tips & Tricks: When creating an operation project plan template, it is important to ensure that all tasks are clearly defined and that resources are assigned appropriately. It is also important to set realistic deadlines for each task in order to ensure that the investigation is completed in a timely manner. Related Information: For more information on SAP's Investigative Case Management component of the Customer Relationship Management suite, please visit https://www.sap.com/products/crm-investigative-case-management.html