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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: Used to enter an operation organizational structure. Contains information about the personnel and material resources that can for example be edited by the resource planner in the DFPS System.
Key Concepts: Operation organizational structure template is a component of the Investigative Case Management (ICM) module in SAP Customer Relationship Management (CRM). It is used to define the organizational structure of an operation, such as the roles and responsibilities of each team member. This template can be used to create a hierarchical structure for an operation, which can then be used to assign tasks and responsibilities to team members. How to use it: The operation organizational structure template is used to define the roles and responsibilities of each team member in an operation. It is created by selecting the appropriate roles and responsibilities from a list of predefined options. Once the template is created, it can be used to assign tasks and responsibilities to team members. Tips & Tricks: When creating an operation organizational structure template, it is important to consider the size and complexity of the operation. If the operation is large or complex, it may be beneficial to create multiple templates for different parts of the operation. Additionally, it is important to ensure that all roles and responsibilities are clearly defined in order to ensure that tasks are assigned correctly. Related Information: For more information on how to use the operation organizational structure template in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation. Additionally, there are many online resources available that provide tutorials and tips on how to use this feature.