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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: A detailed description of an individual's appearance that is usually provided by a witness account of an offence.
Key Concepts: Description of Person is a component of the Investigative Case Management (ICM) module in SAP Customer Relationship Management (CRM). It is used to store and manage information about people involved in a case, such as suspects, witnesses, and victims. This information can include personal details, contact information, and other relevant data. How to Use It: The Description of Person component can be used to create and store profiles for people involved in a case. This includes entering personal details such as name, address, date of birth, and contact information. It also allows users to add additional information such as physical characteristics, criminal records, and other relevant data. The profiles can then be used to track the progress of the case and provide evidence for legal proceedings. Tips & Tricks: When creating a profile for a person in the Description of Person component, it is important to ensure that all relevant information is included. This includes any physical characteristics or criminal records that may be relevant to the case. Additionally, it is important to keep the profiles up-to-date with any changes in contact information or other details. Related Information: The Description of Person component is part of the Investigative Case Management module in SAP CRM. Other components of this module include Case Management, Investigation Planner, and Evidence Management. These components are used together to manage cases from start to finish.