What is dealer network manager in SAP CRM-IA-IC - Automotive Interaction Center?

SAP Term: dealer network manager

• Component: CRM-IA-IC

• Component Name: Automotive Interaction Center

• Description: Employee of a vehicle importer or OEM. A dealer network manager is responsible for coordinating and controlling the dealer network.

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• Key Concepts: 
  Dealer Network Manager (DNM) is a component of the SAP CRM-IA-IC Automotive Interaction Center. It is a tool that enables automotive dealers to manage their customer relationships and sales processes. It provides a comprehensive view of customer interactions, allowing dealers to track customer inquiries, sales opportunities, and service requests. 
  
  How to use it: 
  Dealer Network Manager can be used to manage customer relationships and sales processes. It provides a comprehensive view of customer interactions, allowing dealers to track customer inquiries, sales opportunities, and service requests. It also allows dealers to create and manage customer profiles, track customer interactions, and analyze customer data. 
  
  Tips & Tricks: 
  When using Dealer Network Manager, it is important to ensure that all customer data is accurate and up-to-date. This will help ensure that dealers are able to provide the best possible service to their customers. Additionally, it is important to regularly review customer profiles and interactions in order to identify any potential issues or opportunities for improvement. 
  
  Related Information: 
  For more information on Dealer Network Manager, please refer to the SAP Help Portal or contact your local SAP representative. Additionally, there are several online resources available that provide detailed information on how to use Dealer Network Manager.