What is dealer portal in SAP CRM-MKT - Marketing?

SAP Term: dealer portal

• Component: CRM-MKT

• Component Name: Marketing

• Description: Web-based portal used by employees of a dealer company that is doing business with a service parts manufacturer. It provides a real-time link between the dealer and manufacturer and supports activities related to various parts of the service part life cycle, including ordering, invoicing, returns, and entitlement management.

Smart SAP Assistant

• Key Concepts: 
  Dealer portal is a web-based platform that allows dealers to access and manage their customer data, orders, and other information related to their business. It is part of the SAP CRM-MKT Marketing component. The portal provides dealers with a secure, user-friendly interface to access and manage their customer data, orders, and other information related to their business.
  
  How to use it: 
  Dealers can use the dealer portal to access and manage customer data, orders, and other information related to their business. They can also use the portal to create and manage customer accounts, view order history, track shipments, and more. The portal also provides dealers with access to marketing materials, product information, and other resources.
  
  Tips & Tricks: 
  When using the dealer portal, it is important to keep your customer data secure. Make sure that you are using strong passwords and two-factor authentication when accessing the portal. Additionally, make sure that you are regularly updating your customer data in order to ensure accuracy.
  
  Related Information: 
  The dealer portal is part of the SAP CRM-MKT Marketing component. Other components of this suite include Salesforce Automation (SFA), Customer Relationship Management (CRM), and Business Intelligence (BI). Additionally, SAP offers a range of services such as consulting, training, and support for its customers.