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Component: CRM-CIC
Component Name: Interaction Center WinClient
Description: The spaces in which visual components appear on the Interaction Center screen. There are 7 slots in the framework and they are usually referred to by number.
Key Concepts: A visible component slot is a feature of the CRM-CIC Interaction Center WinClient, which is a customer relationship management (CRM) software from SAP. It allows users to customize the user interface of the software by adding, removing, or rearranging components. This allows users to tailor the software to their specific needs and preferences. How to use it: To use a visible component slot, users must first open the CRM-CIC Interaction Center WinClient. Then, they can select the “Visible Component Slots” option from the menu. This will open a window where users can add, remove, or rearrange components. Once they have made their desired changes, they can save them and the changes will be applied to the user interface. Tips & Tricks: When using visible component slots, it is important to remember that some components may not be compatible with each other. Therefore, it is important to check for compatibility before adding or rearranging components. Additionally, it is important to remember that some components may require additional configuration before they can be used. Related Information: For more information about visible component slots and how to use them, please refer to the SAP Help Portal or contact your local SAP representative.