What is extended e-mail inbox in SAP CRM-CIC - Interaction Center WinClient?

SAP Term: extended e-mail inbox

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: An area in the Interaction Center IC Extended E-Mail used to manage incoming mail, including e-mails, faxes, and scanned letters.

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• Key Concepts: 
  The extended e-mail inbox is a feature of the CRM-CIC Interaction Center WinClient component of SAP. It allows users to access their emails from multiple accounts in one place, and to manage them more efficiently. It also provides additional features such as the ability to search emails, categorize them, and set up filters.
  
  How to use it: 
  To use the extended e-mail inbox, users must first log into their SAP system. Once logged in, they can access the CRM-CIC Interaction Center WinClient component. From there, they can select the “Extended E-Mail Inbox” option from the menu. This will open up a window where users can view their emails from multiple accounts in one place. They can then manage their emails by searching, categorizing, and setting up filters.
  
  Tips & Tricks: 
  When using the extended e-mail inbox, it is important to remember to check all of your accounts regularly. This will ensure that you don’t miss any important emails. Additionally, it is helpful to set up filters so that you can quickly find emails related to specific topics or people. 
  
  Related Information: 
  For more information on the extended e-mail inbox feature of SAP, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM_CIC_INTERACTION_CENTER_WINCLIENT/7.0/en-US