What is candidate list in SAP CRM-CEC - Collaborative E-Care Management?

SAP Term: candidate list

• Component: CRM-CEC

• Component Name: Collaborative E-Care Management

• Description: A set of eligible candidates who meet the identified inclusion criteria for participation in a care program. The candidate list is used as a starting point to identify members for a care program.

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• Key Concepts: 
  Candidate list is a feature of the Collaborative E-Care Management (CRM-CEC) component of SAP. It is a list of potential customers that have been identified as having a need for the product or service being offered. The list is generated by analyzing customer data and identifying patterns that indicate a potential need. 
  
  How to use it: 
  The candidate list can be used to target potential customers with marketing campaigns or to provide customer service. It can also be used to identify new opportunities for sales and to track customer interactions. 
  
  Tips & Tricks: 
  When creating a candidate list, it is important to ensure that the data being used is accurate and up-to-date. Additionally, it is important to consider the customer’s needs and preferences when creating the list. 
  
  Related Information: 
  The candidate list can be used in conjunction with other features of the CRM-CEC component, such as customer segmentation and lead scoring. Additionally, it can be used in combination with other marketing tools, such as email campaigns and social media marketing.