What is consult researchers in SAP CRM-BTX-COM - Complaints / Returns / In-House Repair?

SAP Term: consult researchers

• Component: CRM-BTX-COM

• Component Name: Complaints / Returns / In-House Repair

• Description: An activity in the investigation workflow. This activity is triggered by a button of the same name. Processors that are assigned to the research level provide clarification and facts for the analysis of a complaint item.

Smart SAP Assistant

• Key Concepts: 
  Consult researchers in SAP CRM-BTX-COM Complaints / Returns / In-House Repair are responsible for providing advice and guidance to customers who have complaints or returns. They are also responsible for researching and resolving customer issues related to the product or service.
  
  How to use it: 
  Consult researchers in SAP CRM-BTX-COM Complaints / Returns / In-House Repair can be used to provide advice and guidance to customers who have complaints or returns. They can also be used to research and resolve customer issues related to the product or service.
  
  Tips & Tricks: 
  When working with consult researchers in SAP CRM-BTX-COM Complaints / Returns / In-House Repair, it is important to be patient and understanding with customers. It is also important to be thorough when researching customer issues and to provide clear and concise advice and guidance.
  
  Related Information: 
  For more information on consult researchers in SAP CRM-BTX-COM Complaints / Returns / In-House Repair, please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for working with consult researchers in this area.