What is draft lock in SAP CEC-YIC-CEA - SAP Hybris Citizen Engagement Accelerator?

SAP Term: draft lock

• Component: CEC-YIC-CEA

• Component Name: SAP Hybris Citizen Engagement Accelerator

• Description: A hybris Citizen Engagement Accelerator's mechanism that allows multiple citizens in a relationship to collaborate on a draft service request without any conflict. It prevents multiple concurrent updates to the draft.

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• Key Concepts: 
  Draft lock is a feature of the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator that allows users to lock a draft version of a document or form. This prevents other users from making changes to the document or form until the draft is unlocked. This feature is useful for ensuring that only one user can make changes to a document or form at any given time.
  
  How to use it: 
  To use the draft lock feature, users must first create a draft version of the document or form they wish to lock. Once the draft is created, users can click on the “Lock Draft” button in the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator. This will prevent other users from making changes to the document or form until it is unlocked. To unlock the draft, users must click on the “Unlock Draft” button in the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator.
  
  Tips & Tricks: 
  When using the draft lock feature, it is important to remember that only one user can make changes to a document or form at any given time. Therefore, it is important to ensure that all users are aware of who has locked a draft and when it will be unlocked. Additionally, it is important to remember that drafts can only be locked for a certain amount of time before they are automatically unlocked. 
  
  Related Information: 
  For more information about the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator and its features, please visit https://help.sap.com/viewer/product/CEC_YIC_CEA/latest/en-US/.