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Component: CEC-MKT-LOY
Component Name: SAP Loyalty Marketing
Description: The sequence of loyalty tiers, such as bronze, silver and gold.
Key Concepts: Tier Order is a feature of the SAP Loyalty Marketing component that allows customers to create and manage loyalty tiers. A loyalty tier is a group of customers who have achieved a certain level of loyalty and are eligible for special rewards or discounts. Tier Order allows customers to define the criteria for each tier, such as the number of points required to reach that tier, and assign rewards or discounts to each tier. How to use it: To use Tier Order, customers must first define the criteria for each tier. This includes setting the number of points required to reach each tier, as well as any rewards or discounts associated with that tier. Once the criteria have been set, customers can then assign customers to each tier based on their loyalty points. Customers can also adjust the criteria for each tier at any time. Tips & Tricks: When setting up Tier Order, it is important to consider how many tiers you want to create and what rewards or discounts you want to offer for each tier. It is also important to consider how often you want to adjust the criteria for each tier, as this will affect how often customers are able to move up or down in tiers. Related Information: For more information on Tier Order, please refer to the SAP Loyalty Marketing documentation. Additionally, there are several online resources available that provide tips and tricks for setting up and managing loyalty tiers.