What is direct message in SAP CEC-MKT-INT-WCH - WeChat Integration?

SAP Term: direct message

• Component: CEC-MKT-INT-WCH

• Component Name: WeChat Integration

• Description: A message sent by a WeChat official account to its followers using the customer service messages API. Sending of direct messages is possible only when a follower has initiated an interaction with the official account first. Examples include: A user enters a keyword in the dialog box. Then the official account sends relevant information to the user. A user scans a QR code of a product on WeChat. Then the official account sends the product details to the user.

Smart SAP Assistant

• Key Concepts: 
  Direct message is a feature of the CEC-MKT-INT-WCH WeChat Integration component of SAP. It allows users to send messages directly to other users or groups within the WeChat platform. The messages can be text, images, audio, or video. 
  
  How to use it: 
  To use direct message, users must first log into their WeChat account. Then they can select the “Direct Message” option from the menu. From there, they can select the user or group they want to send a message to. They can then type in their message and send it. 
  
  Tips & Tricks: 
  When sending a direct message, it is important to remember that the recipient will be able to see who sent the message. Therefore, it is important to be mindful of what is being sent and who it is being sent to. Additionally, users should be aware that messages sent via direct message are not private and can be seen by other users in the group or conversation. 
  
  Related Information: 
  For more information on using direct message with SAP CEC-MKT-INT-WCH WeChat Integration, please refer to the official documentation on SAP Help Portal. Additionally, there are many tutorials available online that provide step-by-step instructions on how to use this feature.