What is 'communication limit' in SAP CEC-MKT-CPG - Campaign?

communication limit - Overview

• Component: CEC-MKT-CPG

• Component Name: Campaign

• Description: A setting within a communication category that allows marketing experts to select the communication medium used for contacts and to define the timeframe for this communication. You can set a limit for emails and text messages. For example, you can specify that no more than five emails are sent within a 20-day timeframe.

communication limit - Details

• 
  Key Concepts: 
  Communication limit is a feature of the SAP CEC-MKT-CPG Campaign Management component that allows users to set limits on the number of communications sent to a customer. This helps to ensure that customers are not overwhelmed with too many messages and that campaigns are managed in an efficient and effective manner. 
  
  How to use it: 
  The communication limit feature can be accessed through the Campaign Management component in SAP. Once enabled, users can set limits on the number of communications sent to a customer. This can be done by setting a maximum number of communications per day, week, or month. The communication limit feature also allows users to set different limits for different types of communications, such as emails, SMS messages, or direct mail. 
  
  Tips & Tricks: 
  When setting communication limits, it is important to consider the customer’s preferences and needs. For example, if a customer prefers to receive emails rather than SMS messages, then the communication limit should be set accordingly. Additionally, it is important to ensure that the communication limit is not set too low, as this could lead to customers not receiving important messages. 
  
  Related Information: 
  The communication limit feature is part of the SAP CEC-MKT-CPG Campaign Management component. It is designed to help users manage their campaigns in an efficient and effective manner by limiting the number of communications