What is tier calculation in SAP CEC-EMA - SAP Emarsys?

SAP Term: tier calculation

• Component: CEC-EMA

• Component Name: SAP Emarsys

• Description: A setting that controls if status points expire and when they are assessed to determine the actual tier of a member - at a fixed date or after a fixed period from joining.

Smart SAP Assistant

• Key Concepts: 
  Tier calculation is a feature of the CEC-EMA SAP Emarsys platform that allows users to assign different values to different tiers of customers. This allows users to create personalized experiences for customers based on their tier level. For example, a user could assign a higher value to customers in the highest tier, and a lower value to customers in the lowest tier. 
  
  How to use it: 
  To use tier calculation, users must first define the tiers they want to use. This can be done by assigning different values to each tier. Once the tiers have been defined, users can then assign customers to each tier based on their individual characteristics. For example, customers with higher spending habits could be assigned to the highest tier, while customers with lower spending habits could be assigned to the lowest tier. 
  
  Tips & Tricks: 
  When using tier calculation, it is important to ensure that the tiers are clearly defined and that customers are assigned to the correct tier. Additionally, it is important to regularly review and update the tiers as customer characteristics change over time. 
  
  Related Information: 
  For more information about tier calculation and how it can be used in CEC-EMA SAP Emarsys, please refer to the official documentation provided by SAP.