What is shared folders in SAP (BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony)?

SAP Term: shared folders

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Structured folder area in the Business Workplace used for publishing information throughout the enterprise and for shared access to documents, distribution lists, and business objects. The shared folders can be restricted entirely, or in part, to certain user groups.

Smart SAP Assistant

• Key Concepts: 
  Shared folders are a feature of the SAP BC-SRV-COM Communication Services module. They allow users to store and share documents, emails, faxes, SMS messages, and other files in a secure, centralized location. Shared folders are accessible to all users with the appropriate permissions. 
  
  How to use it: 
  To use shared folders, users must first create a folder in the SAP system. This can be done by navigating to the Communication Services module and selecting “Create Folder” from the menu. Once the folder is created, users can add documents, emails, faxes, SMS messages, and other files to it. The folder can then be shared with other users by assigning them permissions to access it. 
  
  Tips & Tricks: 
  When creating a shared folder, it is important to assign appropriate permissions to ensure that only authorized users can access the folder. It is also important to keep track of who has access to the folder and what type of access they have (read-only or full access). 
  
  Related Information: 
  For more information on using shared folders in SAP BC-SRV-COM Communication Services, please refer to the official SAP documentation.