How To Fix XV107 - Contact person &1 for customer &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: XV - CRM Business Partner Data Exchange (Release-Dependent)

• Message number: 107

• Message text: Contact person &1 for customer &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XV107 - Contact person &1 for customer &2 does not exist ?

  The SAP error message XV107 indicates that the contact person specified for a customer does not exist in the system. This error typically arises when you are trying to process a transaction that requires a valid contact person for a customer, but the system cannot find the specified contact person in the database.
  Cause:
  
  Missing Contact Person: The contact person you are trying to reference has not been created in the system.
  Incorrect Data Entry: The contact person ID or details may have been entered incorrectly.
  Data Deletion: The contact person may have been deleted from the system after being referenced in a transaction.
  Customer Master Data Issues: The customer master data may not be properly maintained, leading to inconsistencies.
  
  Solution:
  
  Check Contact Person: Verify if the contact person exists in the system. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and checking the contact person details.
  Create Contact Person: If the contact person does not exist, you will need to create a new contact person for the customer. This can typically be done in the customer master data transaction.
  Correct Data Entry: Ensure that the contact person ID or details are entered correctly in the transaction. Double-check for typos or incorrect references.
  Review Customer Master Data: Ensure that the customer master data is complete and correctly maintained. This includes checking the relationships between the customer and the contact person.
  Consult Documentation: If you are unsure about the process, refer to SAP documentation or consult with your SAP administrator for guidance on maintaining contact persons.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) or VD03 (Display Customer) to manage and view customer and contact person data.
  Authorization: Ensure that you have the necessary authorizations to create or modify contact persons in the system.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message XV107 and ensure that the contact person for the customer is correctly set up in the system.