How To Fix XSS_CH003 - Infotype 0278 not available on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_CH - ESS: Switzerland

• Message number: 003

• Message text: Infotype 0278 not available on &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_CH003 - Infotype 0278 not available on &1 ?

  The SAP error message XSS_CH003 indicates that the infotype 0278 (which is related to the "Additional Data for Time Management" in the context of SAP SuccessFactors) is not available for the specified personnel number (indicated by &1). This error typically arises in scenarios where the system is trying to access or process data related to this infotype, but it cannot find the relevant information for the specified employee.
  Causes:
  
  Missing Infotype Data: The infotype 0278 may not have been created for the employee in question. This could happen if the employee has not been assigned to a relevant time management process or if the data has not been maintained.
  Incorrect Personnel Number: The personnel number provided may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the infotype data for the specified employee.
  
  Configuration Issues: There may be configuration issues in