How To Fix XS852 - Message cannot be edited, sender address invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 852

• Message text: Message cannot be edited, sender address invalid

What causes this issue?

No valid sender or response address could be determined when processing
the message in the SAP system. The message was not sent. The sender was
&V1&.
Technical Information (if available)
&V2&
&V3&&V4&

System Response

How to fix this error?

Check the sender address.
More Information
When a message is sent from the SAP system, the sender address is either
transferred from the sending application or taken from the user master
record of the current user. If the sender address was not explicitly
transferred by the application, and the current user does not have a
relevant address, the system searches for a default address (depending
on the send method):
If a message is sent by e-mail (or by fax with an e-mail sender), a
default address in the form <(><<)>user name>@<(><<)>system domain> is
used.
If the message is sent by fax with a fax sender, the system first looks
for a fax number in the company address of the user. If no address is
found then the e-mail address of the user is used, or the standard
e-mail address if no other is found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS852 - Message cannot be edited, sender address invalid ?

  The SAP error message XS852 ("Message cannot be edited, sender address invalid") typically occurs in the context of SAP's messaging or communication systems, such as SAP Exchange Infrastructure (XI) or SAP Process Integration (PI). This error indicates that there is an issue with the sender address configured for the message being processed.
  Cause:
  
  Invalid Sender Address: The sender address specified in the message is not valid or does not exist in the system. This could be due to a typo, incorrect configuration, or the sender not being properly defined in the system.
  Missing Sender Configuration: The sender might not be configured in the relevant communication channel or might not have the necessary permissions.
  Transport Layer Issues: There could be issues with the transport layer that prevent the system from recognizing the sender address.
  System Configuration Issues: There may be broader configuration issues within the SAP system that affect how sender addresses are recognized.
  
  Solution:
  
  Check Sender Address: Verify the sender address in the message. Ensure that it is correctly specified and matches the expected format.
  Validate Configuration: Go to the Integration Directory or relevant configuration area in SAP PI/XI and check the sender communication channel configuration. Ensure that the sender is properly defined and active.
  Review User Permissions: Ensure that the user or system sending the message has the necessary permissions to send messages from the specified sender address.
  Check for Typos: Look for any typographical errors in the sender address or related configurations.
  Test Connectivity: If applicable, test the connectivity of the sender system to ensure that it can communicate with the SAP system without issues.
  Consult Logs: Review the application logs or error logs in SAP for more detailed information about the error. This can provide additional context for troubleshooting.
  Reconfigure if Necessary: If the sender address is indeed invalid or not configured, you may need to create or update the sender configuration in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for PI/XI for guidance on configuring sender addresses and communication channels.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.