How To Fix XS807 - No delivery to &, as recipient is no longer valid

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 807

• Message text: No delivery to &, as recipient is no longer valid

What causes this issue?

The message was processed correctly in the SAP system. However, a
subsequent system registers that the receiver address &V1& is no longer
valid. The message cannot be delivered to this receiver.
Information from external system (if available)
&V2&
&V4&&V3&

How to fix this error?

Try to find out the new recipient address and send the message to the
new address.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS807 - No delivery to &, as recipient is no longer valid ?

  The SAP error message XS807 "No delivery to &, as recipient is no longer valid" typically occurs in the context of SAP's messaging or workflow systems, particularly when dealing with notifications or messages that are intended to be sent to a user or recipient. This error indicates that the system is unable to deliver a message to the specified recipient because the recipient is no longer valid. This could be due to various reasons, such as the user being inactive, deleted, or not having the necessary authorizations.
  Causes:
  
  Inactive User: The recipient user account may have been deactivated or marked as inactive in the system.
  Deleted User: The user may have been deleted from the system entirely.
  Authorization Issues: The user may not have the necessary authorizations to receive messages or notifications.
  Invalid Email Address: If the message is being sent via email, the email address associated with the user may be incorrect or no longer valid.
  User Profile Issues: The user profile may not be properly configured, leading to issues in message delivery.
  
  Solutions:
  
  
  Check User Status: Verify the status of the recipient user in the SAP system. Ensure that the user is active and has not been deleted.
  
  Use transaction code SU01 to check the user details.
  
  
  
  Reactivate User: If the user is inactive, consider reactivating the user account.
  
  In SU01, you can change the user status to active.
  
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to receive messages. This may involve checking roles and profiles assigned to the user.
  
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Check Email Configuration: If the message is being sent via email, verify that the email address is correct and that the user has a valid email address configured in their user profile.
  
  Check the email settings in SU01 under the "Address" tab.
  
  
  
  Review Workflow Settings: If the error occurs in the context of a workflow, review the workflow settings to ensure that the recipient is correctly defined and that the workflow is configured properly.
  
  
  Consult Logs: Check the application logs for more detailed error messages that may provide additional context for the issue.
  
  Use transaction code SLG1 to view application logs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to user management, messaging, and workflows for best practices and troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the XS807 error and implement a solution to resolve it.