How To Fix XS801 - Status cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 801

• Message text: Status cannot be sent

What causes this issue?

The status for the message (with message ID &V2&) cannot be sent.

System Response

The status is lost.
Additional information of the node used (in the system language of the
node):
&V4&

How to fix this error?

Check the system problems at node &V1& that have caused this behavior.
You cannot explicitly regenerate the status message (generally a
'received' or 'read' acknowledgement). If necessary, create an
acknowledgement manually and sent it to the recipient.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS801 - Status cannot be sent ?

  The SAP error message XS801, which states "Status cannot be sent," typically occurs in the context of SAP systems that utilize the SAP HANA XS (Extended Services) engine. This error can arise due to various reasons, often related to issues with the communication between the application and the database or problems with the configuration of the XS service.
  Causes:
  
  Network Issues: There may be network connectivity problems between the application server and the database server.
  Configuration Errors: Incorrect configuration settings in the XS service or the application can lead to this error.
  Service Availability: The XS service may not be running or may have crashed, preventing status updates from being sent.
  Authorization Issues: The user or service account may not have the necessary permissions to send the status.
  Resource Limitations: The system may be experiencing resource constraints, such as memory or CPU limitations, affecting its ability to process requests.
  
  Solutions:
  
  Check Service Status: Ensure that the XS service is running. You can restart the service if necessary.
  Network Diagnostics: Verify network connectivity between the application and the database. Use tools like ping or traceroute to diagnose any issues.
  Review Configuration: Check the configuration settings for the XS service and ensure they are correct. This includes checking the connection parameters and any relevant environment variables.
  User Permissions: Verify that the user or service account has the necessary permissions to perform the action that is failing.
  Monitor System Resources: Use monitoring tools to check for resource usage on the server. If the system is under heavy load, consider optimizing performance or scaling resources.
  Check Logs: Review the application and XS service logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the XS801 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP HANA documentation for guidance on configuring and troubleshooting XS services.
  Community Forums: Engage with the SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.