How To Fix XMS_ADM421 - Delete final Web service messages older than &1 (UTC)

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 421

• Message text: Delete final Web service messages older than &1 (UTC)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM421 - Delete final Web service messages older than &1 (UTC) ?

  The SAP error message XMS_ADM421 indicates that there are final Web service messages in the system that are older than a specified time (denoted by &1 in the message). This typically occurs in the context of SAP's messaging system, particularly when using the SAP Process Integration (PI) or Process Orchestration (PO) components.
  Cause:
  The error is triggered when the system detects that there are final messages (messages that have been processed and are no longer active) that have not been deleted and are older than the defined retention period. This can lead to performance issues, as the database may become cluttered with old messages, and it may also violate data retention policies.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Delete Old Messages:
  
  You can manually delete old messages from the database using the SAP transaction code SXMB_MONI (for monitoring messages) or SXI_MONI (for integration monitoring).
  Alternatively, you can use the transaction SXI_CACHE to clear the cache and delete old messages.
  
  
  
  Configure Retention Period:
  
  Adjust the retention period for Web service messages in the configuration settings. This can be done in the Integration Directory or through the relevant configuration settings in the SAP system.
  Navigate to the relevant settings in the SAP PI/PO configuration and set a suitable retention period for the messages.
  
  
  
  Schedule Regular Cleanup:
  
  Implement a regular cleanup job to delete old messages automatically. This can be done using background jobs in SAP that run periodically to clean up messages older than a certain threshold.
  
  
  
  Monitor Message Processing:
  
  Regularly monitor the message processing and ensure that messages are being processed and deleted as expected. This can help prevent the accumulation of old messages.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SXMB_MONI: For monitoring messages.
  SXI_MONI: For integration monitoring.
  SXI_CACHE: For cache management.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on message processing and retention settings in SAP PI/PO.
  
  
  
  Performance Considerations:
  
  Regularly cleaning up old messages can help maintain system performance and ensure compliance with data retention policies.
  
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or PI/PO administrator for further investigation and resolution.